1. Acceptance of these Terms
These Terms of Use apply to your use of the Trillium Care Group website, including pages, forms, content, resources, and any online features made available through this website.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these Terms, please do not use this website.
2. Website information is general information only
The information on this website is provided for general informational purposes only. It is intended to help families understand potential care options, service areas, and available support.
Website content does not replace professional medical, legal, financial, insurance, or emergency advice. You should speak with a qualified professional for advice specific to your situation.
If there is an emergency or immediate safety concern, call 911 or the appropriate emergency service.
3. Service information and availability
Trillium Care Group may provide information about services such as companion care, respite care, personal support, meal preparation, wellness checks, transportation assistance, light housekeeping, dementia support, and customized care plans.
Service availability may depend on location, staffing, scheduling, assessment, client needs, and other operational factors. Information on the website does not guarantee that a specific service, schedule, caregiver, or care plan will be available.
- Service descriptions are provided to help explain general support options.
- Actual services may vary based on individual needs and agreed service arrangements.
- Pricing, availability, eligibility, insurance/payment options, and scheduling may change without notice.
- Submitting a form or inquiry does not create a client relationship or guarantee service acceptance.
4. User responsibilities
When using this website, you agree to use it responsibly and lawfully.
- You agree not to submit false, misleading, harmful, or unlawful information.
- You agree not to misuse contact forms, application forms, website features, or communication channels.
- You agree not to attempt to interfere with website security, performance, hosting, or functionality.
- You agree not to copy, scrape, reproduce, or republish website content without permission.
- You are responsible for ensuring that any information you submit is accurate and appropriate.
5. Forms, messages, and career applications
This website may allow visitors to submit contact requests, service inquiries, career applications, resumes, or other messages.
- Submitting a form does not guarantee a response within a specific time frame.
- Submitting a career application does not guarantee employment, an interview, or consideration for a specific role.
- You should not submit urgent medical, safety, or emergency concerns through website forms.
- We may contact you using the information you provide to respond to your inquiry or application.
6. Website content and intellectual property
All content on this website, including text, layouts, images, graphics, page structure, branding, service descriptions, resource content, and design elements, is owned by or licensed to Trillium Care Group unless otherwise stated.
You may view and use the website for personal, informational, and non-commercial purposes. You may not copy, reproduce, modify, distribute, publish, or use website content for commercial purposes without written permission.
7. Third-party links and resources
This website may include links to third-party websites, community resources, insurance providers, government pages, caregiver organizations, or external support resources.
These links are provided for convenience only. Trillium Care Group does not control third-party websites and is not responsible for their content, accuracy, policies, security, availability, or practices.
8. Disclaimer of warranties
This website is provided on an “as is” and “as available” basis. While we aim to keep information accurate and up to date, we do not guarantee that the website will always be complete, current, uninterrupted, secure, error-free, or free from technical issues.
We may update, change, remove, or revise website content at any time without notice.
9. Limitation of liability
To the fullest extent permitted by law, Trillium Care Group is not responsible for losses, damages, claims, or expenses arising from your use of this website, reliance on website information, technical issues, third-party links, or inability to access the website.
Nothing in these Terms is intended to limit rights or obligations that cannot legally be limited under applicable law.
10. Privacy
Your use of this website may involve the submission of personal information. Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
11. Governing law
These Terms of Use are intended to be governed by the laws applicable in Ontario, Canada, unless another jurisdiction is required by law.
Any disputes related to this website or these Terms will be handled in accordance with applicable laws and legal processes.
12. Updates to these Terms
We may update these Terms of Use from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Continued use of this website after updates are posted means you accept the revised Terms.
13. Contact us
If you have questions about these Terms of Use, please contact us.
- Trillium Care Group / Trillium Support Services
- Email: contact@trilliumcaregroup.ca
- Phone: (866) 531-5058
- Website: trilliumcaregroup.ca