Accepted Insurance & Payment Options

Making home care feel clearer and easier to access.

Trillium Support Services works with families to help them understand accepted insurance options, payment methods, and the next steps for arranging care.

Simple guidance Not sure if your coverage applies?

Reach out with your provider details and the Trillium team can guide you through the next step.

Accepted provider information
Private payment options
Clear care inquiry support
Accepted Insurance

Insurance providers families may use for home care support.

Trillium Support Services currently lists the following insurance and benefits providers for families exploring care coverage.

GreenShield logo GreenShield Insurance / benefits provider
RBC Insurance logo RBC Insurance Insurance / benefits provider
Sun Life logo Sun Life Insurance / benefits provider
Lumino Health logo Lumino Health Health network / benefits support
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Coverage can depend on your plan. Insurance eligibility, reimbursement, claim requirements, and covered services may vary by provider and individual plan. Families should confirm details directly with their insurer or benefits provider.
Payment Options

Flexible ways to arrange care at home.

Every family’s situation is different. Trillium keeps the process clear so you can understand available options before care begins.

01

Insurance or benefits coverage

Some families may be able to use eligible private insurance or workplace benefits toward home care services, depending on their plan.

02

Private payment

Families can also arrange care privately when insurance does not apply or when they prefer direct payment for services.

03

Family-funded support

Loved ones may choose to help coordinate and fund care for a parent, grandparent, spouse, or family member who needs support at home.

04

Guidance before care begins

The Trillium team can help families understand what information is needed before moving forward with a care request.

How It Works

A simpler way to ask about coverage and payment.

Trillium helps families move from uncertainty to a clearer next step.

01

Share your care needs

Tell us about the type of support needed, the service area, and the current care situation.

02

Provide coverage details

Share the insurance or benefits provider you are hoping to use, if applicable.

03

Confirm the next step

The Trillium team can guide you toward the next step for arranging care or confirming payment direction.

Helpful Questions

Common questions about insurance and payment.

Do I need to confirm coverage with my insurance provider?

Yes. Coverage can vary by plan. Families should confirm eligibility, service coverage, reimbursement rules, and claim requirements directly with their insurer.

Can I still request care without insurance?

Yes. Families may request care privately if insurance does not apply or if they prefer to pay directly.

Can Trillium help me understand the next step?

Yes. Trillium can help guide families on what information to prepare when asking about care, insurance, or payment options.

Are all services covered by insurance?

Not always. Covered services depend on your provider and plan. Confirm directly with your insurance or benefits provider before assuming coverage.

Have questions about insurance or payment?

Contact Trillium Support Services and we’ll help guide you through the next step for arranging care.